About us

Your partners In personalised support

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Inclusive Approach

Our inclusive approach ensures everyone we support feels welcomed and valued, with services designed to embrace diverse needs and backgrounds.

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Personalised Style

e pride ourselves on a personalised style that adapts to individual preferences and goals, crafting support plans that are as unique as the people we assist.

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Holistic Care

Holistic care is fundamental to our philosophy, addressing the wellbeing of our participants by integrating physical, mental, and social health in all our services.

Our commitment to you

Building Stronger Communities Together

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At Aroha Care Group, our commitment extends beyond individual support to encompass the broader community. We understand that building strong, supportive networks is essential for fostering a sense of belonging and mutual support among our participants.

Our team actively engages in community activities and partnerships that promote inclusivity and accessibility, ensuring that everyone has the opportunity to contribute to and benefit from their local community. By facilitating community connections and participation, we help create a nurturing environment that supports personal growth and collective wellbeing. 

Our vision statement

A world where everyone is treated as individuals and with respect.

Values that guide us

What you can expect from us

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Compassion

At Aroha Care Group, compassion is at the heart of our services, guiding us to act with kindness and understanding in every interaction, ensuring every individual feels valued and cared for.

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Empowerment

Empowerment is fundamental to our approach, as we provide the tools and support necessary for individuals to make informed choices and actively shape their own lives.

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Empathy

By embracing empathy, we step into the shoes of those we support, tailoring our care to meet their emotional and physical needs with genuine sensitivity and insight.

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Respect

Respect is a cornerstone of our practice, we honour the dignity of every individual, acknowledging their worth and rights in every decision and action.

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Accountability

Accountability is key to our operations, ensuring that we consistently deliver on our promises and maintain the highest standards of honesty and reliability in our care.

Our mission statement

To be the first choice for people with disability. We aim to be creative and responsive to your needs and aspirations whilst embedding people in their community.

Values that guide us

What You Can Expect From Us

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Compassion

At Aroha Care Group, compassion drives us to connect deeply with each individual we support. We believe in the power of a caring touch and a kind word, recognising the challenges faced by those we care for. Our compassionate approach ensures that every individual feels understood and valued, creating a nurturing environment that holds trust and facilitates healing. Through compassion, we make a profound impact, ensuring our services are delivered with sensitivity and concern for the wellbeing of our participants.

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Empowerment

Empowerment is at the core of our mission at Aroha Care Group. We are dedicated to enabling individuals to take charge of their lives, providing the tools and support necessary to explore possibilities and achieve goals. Our empowerment driven services encourage participants to express their needs and aspirations, and we align our support to facilitate self reliance and confidence. By nurturing an environment where individuals can make informed decisions about their care and future, we help them lead more independent and satisfying lives.

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Empathy

Empathy is essential in the way we deliver our services at Aroha Care Group. By actively listening and putting ourselves in the shoes of others, we gain insights into the personal experiences and emotions of those we support. This empathetic understanding informs every plan and interaction, allowing us to meet not just the obvious needs but also those that are unspoken. Our empathetic approach helps build strong, trusting relationships, making it possible for us to provide truly effective and responsive care.

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Respect

Respect exists in every aspect of our operations at Aroha Care Group. We honour the inherent dignity of every person, treating everyone with the utmost regard regardless of their circumstances. Our commitment to respect means acknowledging individual preferences, upholding rights, and maintaining privacy at all times. By respecting our participants, we create a supportive atmosphere that promotes self esteem and encourages individuals to thrive in their own unique ways.

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Accountability

We are committed to transparency in all our operations, holding ourselves responsible for the trust placed in us by our participants and their families. Our accountability ensures that we consistently meet the highest standards of care and service delivery. We regularly review our practices and seek feedback to improve our performance, demonstrating our dedication to excellence and our commitment to the promises we make to those we support.

Our 'why'

Empowering Lives, One Person At A Time

At Aroha Care Group, our ‘why’ is deeply rooted in a commitment to empower individuals and transform communities. We started with a vision to provide more than just care, we aimed to create opportunities for people to live their lives to the fullest, regardless of their challenges.

Our purpose is driven by the belief that every individual deserves respect, support, and the chance to pursue their goals. This conviction motivates us daily to deliver personalised, empathetic, and effective support that respects the dignity and enhances the capabilities of each person we serve. 

Getting started with Aroha

Steps in working with us

Consultation

Working with us begins by scheduling an initial assessment with our team. We'll conduct a thorough evaluation of your needs, abilities, and goals. This step is essential for us to understand your unique circumstances and tailor our support services and personalised plan accordingly.

Personalised plan

Following our consultation, we'll work closely with you and any relevant support networks to develop a personalised plan that addresses your specific goals. This plan will outline the supports and services we'll provide to help you achieve your goals and enhance your quality of life.

Collaboration

we maintain open communication and collaborate closely with you, your family, and caregivers. Making adjustments as needed to ensure that we're supporting you in a way that best aligns with your goals. We encourage feedback and open communication so that we can continue to improve our services and the care given to you.

Ongoing support

We then provide continuous support, monitoring your progress and addressing any challenges or concerns that may arise along the way. We'll regularly review the effectiveness of the support plan and make modifications as necessary to ensure that you're receiving the best possible support.
Need assistance?

Get in touch with us on 1300 800 876

You can also get started with Aroha Care Group by making an enquiry or making a referral.

Your feedback matters

Your feedback is crucial in helping us continually improve our services, ensuring that we meet your needs and provide the highest quality care and support.

If you wish to provide feedback another way, you can contact our office on 1300 800 876 or admin@arohacaregroup.com.au

If you prefer to provide anonymous feedback, feel free to leave your contact details empty. Your insights are invaluable to us, and we appreciate your honesty and input.

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