NDIS referrals
Help Someone With Access To Support
Refer a loved on today
Simple Steps To Empowered Living With Aroha Care Group
At Aroha Care Group, our referral process is designed to be streamlined and accessible, ensuring that getting the necessary support is straightforward and hassle free. Whether you’re a healthcare professional, a family member, or someone seeking services for yourself, you can initiate the referral process simply by contacting us via our referral form, phone, or email.
Once we receive your referral, one of our dedicated team members will reach out to you to discuss your needs or the needs of the individual you are referring. We will then schedule an initial assessment to better understand the specific requirements and to craft a personalised care plan. Our goal is to make the transition into our care as smooth and efficient as possible, ensuring that every individual receives the support they need without delay.
FAQ's
Answers To Your Questions
Absolutely. We understand that your needs may evolve over time, and our services are designed to be flexible. You can adjust your support plan as needed, ensuring it always aligns with your current circumstances and goals. Our team is here to assist with regular reviews and make any necessary modifications to your care plan.
Our support staff undergo rigorous training, including industry specific courses and ongoing professional development to ensure they are equipped to provide the highest standard of care. We focus on both technical skills and soft skills like communication and empathy to ensure our team can effectively support and empower our participants.
Quality assurance is integral to our operations. We implement regular performance evaluations, participant feedback sessions, and continuous improvement processes to maintain and enhance the quality of our services. Our commitment to transparency and accountability ensures we consistently meet the expectations of our participants and regulatory standards.
We offer various resources and support options for families and caregivers, recognising their critical role in the care ecosystem. This includes respite services, educational workshops, and support groups that help families and caregivers manage their responsibilities while ensuring their wellbeing is also looked after.
In Home Care
Capacity Building
